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Case Studies

Implementation of AEM for a Fintech Company’s Academic Project

Our leading fintech player customer has established a robust foothold in India's financial sector. They offer customized services that cater to a spectrum of needs, from individual financial management to comprehensive wealth management strategies. They wanted to elevate their academic project by making it more engaging and improving the user interface for a better overall experience.

Highlights:

  • The goal was to develop a website that minimized manual input for content management, utilizing a database-driven dynamic and automated system for streamlined operations.
  • The prior platform lacked an intuitive interface for easy access and uploading high-quality video content.
  • The case study focuses on the strategic development of a new project repository designed for enhanced maintenance, intended to function as a subdomain of the existing website, and hosted on the same servers.
  • Enhanced features fostered engagement with a broader audience, boosting the site's natural exposure and recognition of the brand.

Enhancing Decision-Making with OLAP Models and Data Warehousing for Food Delivery Services Company

Our customer is a leading on-demand service platform in Southeast Asia, offering food delivery, ride-hailing, and digital payments. They aimed to boost operational efficiency and drive business performance through data integration and analytics solutions.

Highlights:

  • Developed an OLAP data model and data warehouse to manage and analyze food delivery data, and denormalized clickstream data in GCP Big Query for better insights.
  • Created BI reports using Tableau and PowerBI to support pre-sales teams and merchants in making data-driven decisions.
  • Improved decision-making, increased revenue generation, and enhanced campaign analysis while ensuring high data quality and compliance with standards.

How a Leading FMCG Brand Scaled Digital Transformation in B2B with Headless Architecture and Adobe Experience Cloud

A renowned global multi-brand FMCG brand partnered with us to digitize millions of retailers, overcoming the limitations of their monolithic ecommerce platform. Our team implemented a cloud-native, headless architecture with Adobe Experience Cloud, driving exceptional results, seamlessly serving 1.25 million customers globally. With a focus on scalability, performance, and personalization, the project delivered:

Highlights:

  • Mobile-first PWA & Quick Commerce capabilities
  • AI-driven product recommendations with Adobe Sensei
  • WhatsApp login for seamless access
  • 90% self-ordering rate
  • 103% increase in transaction values
  • Sub-second response times with reduced infrastructure costs.

Optimising User Engagement by Integrating Adobe Analytics & Target for Enhanced Personalisation

Our customer is a leading US-based cybersecurity solutions provider, offering users advanced threat intelligence and integrated security platforms for comprehensive protection.

Highlights:

  • They struggled to capture audience engagement based on user activities and personalize journeys according to search intent.
  • We successfully delivered content through Adobe Target, improving personalization with audience profiling and location data.
  • We established a seamless workflow connection between Adobe Target and Adobe Analytics, enabling efficient use of Segment Builder and change publishing.
  • Our timely tech intervention allowed them to make informed decisions, enhancing personalized and targeted marketing efforts.
  • We helped leverage advanced analytics and personalization tools, boosting user engagement and streamlining their processes.

Digital Overhaul for Elevated CX and Seamless Product Discoverability for a Premium Jewellery Brand

A leading jewelry brand with over 80 stores in 30+ cities across India set out on its digital transformation journey but encountered multiple challenges. Despite their physical success, they struggled to deliver a seamless online experience. Checkout how our innovative solution not only boosted the brand’s digital presence but also resulted in higher customer satisfaction and operational efficiency.

Highlights:

  • Magento 2.4.5 Migration: A smooth transition to a more robust and scalable platform.
  • WhatsApp Commerce Integration: Enhanced real-time, personalized interactions through conversational commerce.
  • Elasticsearch Integration: Improved product discoverability and optimized browsing experience.
  • Reliable Payment Gateway: Reduced payment failures, improving order success rates.

Delivering Hyper-customised Location-Specific Retail Experience through Adobe Commerce & Pimcore

Checkout how Embitel helped a multi-brand retail giant migrate to Adobe Commerce, streamline operations, and boost customer satisfaction.

From reducing SKUs by 90% to enabling location-based pricing and advanced search, this case study showcases the true power of digital transformation aided with the timely tech intervention.”

Highlights:

  • Seamless Migration from Legacy System to Adobe Commerce
  • Location-Specific SKU and Product Creation
  • Pimcore for seamless mapping of inventory and pricing to specific locations

Ecommerce Platform Development for a UK-Based Spice Retailer

We helped our client to establish a strong online presence by creating an online store with a streamlined data structure and product catalog.

Highlights:

  • New strategies improved our client’s marketing automation.
  • We used Shopify and Klaviyo to improve customer interactions and marketing results.
  • We added Shopify apps to get more social media attention, recommend products, and make recipe management easier.
  • • Our advanced tools and analytics created a smooth customer experience and a strong online presence for our client.

Customized Shopify Solutions through Custom Module Development and Automation for a Leading Jewellery Chain

We developed a custom module that could handle pricing, bulk orders and other changes efficiently and improve business processes for a leading jewellery chain in India.

Highlights:

  • Automated 8,000+ daily data and image edits, cutting down on manual work and mistakes.
  • Built scalable custom solutions with Shopify Plus for future expansion.
  • Launched a virtual try-on feature, boosting customer happiness and sales.
  • Our strategies boosted growth and sales, giving us an edge in the market.

Driving Global Growth with B2B Digital Commerce Innovations

The customer group recognized the need to establish a robust B2B presence in the South Korean market to effectively sell its products online to its outlets.

Developing an e-commerce platform tailored to the B2B segment posed several challenges, including accommodating complex ordering processes and catering to the unique needs of business customers.

Development of Omni-Channel Retail solution & PWA on Magento 2 in Health and Beauty Domain

We developed an intuitive and omnichannel ecommerce solution on Magento 2 for this renowned supplier of the finest perfumes from the Middle-East.

Highlights:

  • Headless Magento was implemented for highly scalable commerce solution.
  • PWA features were implemented using ScandiPWA theme
  • Omni-channel strategy allowed retail stores to act as fulfillment centers
  • Multilanguage support including RTL
  • Integration with ERP, Merchant & Logistics Service Providers

A High-touch E-store Makeover for a Multi-Brand Retailer

One of Asia’s leading multi-brand retail group was looking for a more robust and cost-effective platform to support its online stores. We helped them in migrating their e-stores to a more scalable and a faster custom-made ecommerce platform.

Highlights:

  • Integrations with CRM, Payment Gateway & other apps
  • Backend Framework Customization
  • Responsive Mobile App Development
  • Website Performance Optimization

Hybris Ecommerce Website Development for Multi-Brand Retail Giant (B2C)

As part of this project, we developed the end-to-end ecommerce portal on the latest version of Hybris.

Highlights:

  • Payment Gateway integration – CC Avenue
  • Custom Promotions creation; Created promotions that are not available out of box in Hybris
  • CS-cockpit customization (triggering the OMS calls from CS cockpit)

Magento 2 Website Migration Project for Spaces[dot]in, a Brand from Home Textiles Leader Welspun India

One of India’s renowned financing solutions companies had a unique model—sale of consumer products from various vendors, accompanied by financing options, and separate portal for customer registrations. We developed a customized marketplace on Magento 2 to suit their needs.

Malabar Gold & Diamonds – Extensive custom feature development on Magento 1.7

This renowned precious jewelry brand required extensive custom feature development such as dynamic pricing, pick up from store, integration with marketplaces, and the ability to offer frequent promotions. Malabar Gold has also opted for IT management services with Embitel.

Tailorman

Tailorman offers luxury bespoke menswear, and wanted to match its online services to the same standard. We customized Magento Enterprise Edition with features such as SAP integration, analytics and social media integration along with a responsive design for them.

Magento Ecommerce Website Development for Mumzworld: Middle East’s Largest Mom & Baby Online Store

For the Middle East’s 1st and largest marketplace selling products for mothers and babies, management of a large inventory and registered customers is vital. Embitel has developed an ERP for the purpose, and implemented customized features for convenience.

Giftbig

Giftbig provides gift cards, loyalty programs and discount programs for brands from various sectors. They aimed to attract and target maximum customers to their ecommerce store with promotions and efficient in-store logistics, and foresaw the need for scalability.

Reimagining Digital Transformation Through Omnichannel Ecommerce

We collaborated with a leading provider of cloud computing and platform virtualization software solutions for successful ecommerce migration on Magento Enterprise Cloud. The revamped omnichannel solution lead to Improved customer traffic and conversions, esp.from mobile users, seamless management of store and digital assets.

Highlights:

  • Redesigned the ecommerce solution & Developed a robust ecommerce store on Magento Commerce Cloud
  • Configured the enterprise’s assets including product catalogue and modules like content, user, promotions management
  • SSO implementation for global integration with customer apps

Development of Ecommerce Progressive Web App to Streamline Salesman-Retailer Engagement

We developed an ecommerce PWA solution for a global multi-brand business to improve the efficiency of their supply chain management.

Highlights:

  • We developed a Magento instance that supports multiple stores and several different languages.
  • Salesmen and retailers can access the PWA solution to view order details, cart and requisition lists.
  • The application is integrated with the SAP ECC ERP system for customer, products and order data.

Magento 2 Website Development Project for Welspun Hospitality Solutions, USA

Magento 2 website development to enable Welspun to reach out to USA hospitality businesses for bulk shopping and easy order placement.

Marketplace implementation on Magento 1.9 for Medfirst India

As India’s first online marketplace for medical equipment, Medfirst India sought marketplace implementation to enable mutli-vendor sale, setup of multiple payment gateways and vendor management. Implementation was carried out successfully on Magento 1.9 along with customization of Medma Magento Marketplace plugin and Shiprocket interface.

Godfrey Philips India (GPI)

GPI, a flagship company of the K.K. Modi Group, joined hands with Embitel Technologies to devise and implement their digital transformation strategy. They required an engagement platform for their target audience achieve following two user engagement and build a sales channel on Magento.

Lapp India

Digital transformation for the Indian subsidiary of one of the world’s leading cable companies involved end-to-end implementation on Magento: from theme development and UI design to logistics tracking, digital marketing and analysics.

Efabrics

Development of a unique platform for textile merchants and vendors to come together on a B2B ecommerce platform. The project included webshop design, development and implementation within a time frame, third party integrations to facilitate elimination of middlemen and aid price effectiveness.

SportsNest

Webstore development for this sports equipment retail business called for provision of a large inventory with good scalability. To enable convenience for customers, features like one-step checkout and video uploads for high-end SKUs were implemented.

Puma

in a short turnaround time and at a reduced cost, webstore implementation on Magento was executed for this globally-renowned brand’s India presence online.

Proline

End-to-end services, from requirement gathering and consulting, to implementation, this sports goods brand partnered with Embitel for it all. Design development was done in strict accordance to the brand’s guidelines, and the output was an advanced and highly scalable webstore.

Redchief

Embitel carried out consulting workshops, designed the online workflow, developed a Magento webstore, and provided an online marketing plan to this established leathers accessories brand. Bouyed by the success, the brand opted for our IT management services too.

Revolutionizing B2B Customer Engagement a With Game-Changing Conversational Commerce Solution

We collaborated with a global FMCG company to create a one-of-its-kind PoC on Conversational Commerce.

Highlights:

  • Combines the best of social commerce and B2B convenience.
  • With interactive cataloguing and informative FAQs, we're taking customer interactions to a whole new level.
  • The PoC was designed to deliver native social commerce features through ‘WhatsApp, Line, Facebook Messenger

Multi-site Implementation Using Magento Commerce Cloud for a Leading Supermarket Retailer in the Middle East

We developed a multisite e-commerce web and mobile solution for this premium supermarket group from the Middle East. The omnichannel solution enabled reduction TCO and 4X increae in their supply chain efficiency

Highlights:

  • A single Magento instance was build to manage three business units of the group
  • Developed cross-platform app using flutter and Progressive Web apps for hassle-free order fulfillment.
  • Inventory management using Pimcore & Magento's Multi-Source Inventory module

Development of Multi-Instance B2B & B2C Web Apps on Magento 2 for a Multinational FMCG Brand

We developed multiple B2B & B2C Web Apps on Magento 2 for a globally renowned FMCG Brand and enabled order fulfillment through Multi-country, Multi-currency storefronts.

Highlights:

  • Developed a B2B web ordering app on Magento 2 with a multi-country framework
  • Deployed a B2B Progressive Web App on Magento 2 that enabled seamless interaction between Salesmen and Retailers under the brand
  • Helped the customers have a multi country roll out of these B2B and B2c web apps across geographies.
  • Leveraged Magento cloud and Magento API layers for web app management

Development of an Invite-Only Website with Progressive Web App for a Leading F&B Retailer

We collaborated with a multi-brand F&B retailer from the Middle-East. As part of the collaboration, we developed an Invite-Only Website with Progressive Web App . The omnichannel solution helped the customer in significantly expanding their customer reach.

Highlights:

  • Development of commerce engine on Magento Commerce Cloud
  • Pimcore for Product & Digital Asset Management
  • Multi-store category management Content localization using Pimcore
  • Multiple integrations : Salesforce for CRM, Symphony Gold for ERP, Oracle for centralized accounting

Integration of Enterprise Grade PIMCore with Magento for Grocery Retailer

We designed a solution using PIMCore and Magento 2.x with responsive store front, Android and iOS native app for consumers and progressive web app for picker, hub manager and riders.

Highlights:

  • Hyper local product, pricing, promotions and marketing content based on store
  • Digital asset management for all the stores and channel specific marketing content
  • Centralized master data management for managing store master, product catalog, serviceability, etc.

B2C Omnichannel Shop for a Leading Grocery Retail Chain

We partnered with a hyper-local, hybrid retailer, headquartered in Asia for development of an Omnichannel ecommerce Solution on Magento 2 Commerce. Explore how we helped them achieve 80% increase in orders within 2 months of ecommerce platform launch.

Highlights:

  • Migration of E-store, data and associated entities from Magento Community to Magento Commerce Cloud
  • Integration with leading 3rd party tools such as Payments, SMS service provider, LSPs, Mail, Customer Loyalty Programs
  • Development of custom Inventory and pricing engine

Magento webstore & mobile app for BMMI Shops – Bahrain’s leading beverage retailer

A reputed distributor and retailer of beverages in the Middle East, BMMI Shops partnered with Embitel Technologies for development of their Magento webstore and mobile app for Android and iOS. Read about how we helped BMMI shops achieve increased sales and conversion rate.

Hybris Ecommerce Website Development for B2B Customer in Food & Beverages Industry

Our implementation of the ecommerce portal for the Europe-based customer helped them achieve tremendous ROI.

Highlights:

  • Direct order – Adding items to cart in bulk using article number and quantities
  • Multi Wish-list – User can maintain multiple wish-lists
  • Improved image conversion performance

Implementation of Hybris Enabled RDS for Online Grocery Store

We leveraged the right combination of features and designs to meet the unique business needs of the F&B Industry. We also enabled the online grocery channel at an expedited rate - in as little as 90 days!

Highlights:

  • Quick Time-To-Market
  • High Quality and Cost-Effective Solution
  • Easy to Configure, Reuse and Customize

Hybris implementation for a Food and Beverage supplier

We executed multi-site implementation in multiple languages on hybris for a leading international food and beverage supplier. WCMS development for content management, improved inventory management, customized features such as multiple wish lists, delivery date selection etc allowed buyers ease of use and convenience.

Art Of Living

A globally-renowned NGO, the Art of Living Foundation sought to establish localized versions of its webstore on single a single technology platform to reach out to patrons world over. We developed a this while giving a consistent experience and look among the sites, and enabled sale of digital as well as physical products.

Implementation of Hybris Cloud for a Leading Electronics Retail Chain in the Middle East

We enabled an omnichannel ecommerce solution through web and mobile native app channels.

Highlights:

  • Migration from a legacy system to Hybris Cloud
  • Rich product content with integration with FlixMedia
  • Efficient storage and management of multi-media content and digital assets using Digital Asset Management (DAM) Solutions

Jarir.com Case-Study: Part – II

The second part of this project involved omnichannel implementation on Magento. With web store cataloguing, cross-office offers, integrated workflow and a consistent online and offline shopping experience, the result was a significant increase in organic traffic and sales.

Compuindia

Rapid development of a web store on Magento for a leading Dell India affiliate. From branding and UI to IT infrastructure execution and maintenance, this project was about developing a high-performance portal with low turnaround time.

BILT – P3 India

Embitel developed a highly-customized B2B & B2C ecommerce platform for the leader of the Indian paper industry. The end-to-end development included advanced backend support, CRM module and e-marketing options.

Digital Transformation of Mobile Telecommunications Operator

This was an innovative ecommerce solution for a leading Europe-based mobile telecommunications operator.

Highlights:

  • Product Modeling – Extending the existing product model to support device variants for telco accelerator
  • Order Modeling – Extending the existing order model to support ticketing system and other business process of the complex order flow
  • OMS Customizations – To build a complete order workflow according to the custom business needs of client

Digital Transformation through Adobe Analytics and Real-Time Customer Data Platform Integration

Our customer is an India-based corporate giant with operations in the FMCG, hospitality, and agriculture sectors, among others. They wanted to improve customer engagement by leveraging existing data and insights to make informed strategic decisions.

Highlights:

  • Disconnected systems led to data handling inefficiencies and hindered collaboration across departments.
  • Essential connections were absent in the log files within the data warehouse, leading to gaps in the dataset.
  • A lack of personalization resulted in lesser user engagement and lower conversion rates. The accuracy of Adobe Analytics allowed our customer to precisely evaluate their marketing efforts, ensuring efficient ad spend distribution and improved ROI.
  • With the real-time insights from Adobe RTCDP, our customer could quickly adapt to market shifts and consumer interactions, providing prompt and immersive customer experiences.
  • Adobe's scalable solutions effectively supported customer’s dynamic data requirements and evolving goals, helping in its sustained achievement.

Digital Transformation through Adobe Analytics and Real-Time Customer Data Platform Integration

Our customer is an India-based corporate giant with operations in the FMCG, hospitality, and agriculture sectors, among others. They wanted to improve customer engagement by leveraging existing data and insights to make informed strategic decisions.

Highlights:

  • Disconnected systems led to data handling inefficiencies and hindered collaboration across departments.
  • Essential connections were absent in the log files within the data warehouse, leading to gaps in the dataset.
  • A lack of personalization resulted in lesser user engagement and lower conversion rates. The accuracy of Adobe Analytics allowed our customer to precisely evaluate their marketing efforts, ensuring efficient ad spend distribution and improved ROI.
  • With the real-time insights from Adobe RTCDP, our customer could quickly adapt to market shifts and consumer interactions, providing prompt and immersive customer experiences.
  • Adobe's scalable solutions effectively supported customer’s dynamic data requirements and evolving goals, helping in its sustained achievement.

AEM Upgrade & Migration for a Cybersecurity Company in California

Our customer wanted an AEM upgrade and migration of on-premises servers for better performance of their site. They wanted performance issues to be fixed and use personalization to offer better customer experience to their users.

Highlights:

  • Upgradation of AEM 6.3 to the latest 6.5 version.
  • Implementation of WAF(Web Application Firewall) and CDN(Content Delivery Network)
  • Enhancement of security and compliance.
  • User experience made smoother and faster.

Development of Headless Commerce Marketplace using Magento & AEM for fintech company

We created a responsive ecommerce site through hyper-personalization for our customer. The customer site was robust, scalable and adaptive to any device and customers could shop easily and securely.

Highlights:

  • Used AEM (Adobe Experience Manager) and React to achieve great content delivery and user experience.
  • Developed headless commerce marketplace with various purchase options.
  • Utilized elastic search engine to get relevant search results and dynamic faceted navigation.
  • Tagged and analyzed data to create hyper-personalized offers based on customer location.

Parking Space Booking and Payment Gateway App Development for a Real Estate Giant in Germany

We developed a parking management system to our customer who was looking for a structured way of maintaining parking spaces. The application shows the availability of parking spaces and has an efficient payment gateway for smooth payment transactions.

Highlights:

  • Innovative parking system that shows parking spaces and a payment gateway with lot of payment options.
  • Increased revenue and less operational costs with implementation of automation process and less manual labor.
  • Better customer experience as there was no waiting period or longer queues for customers.

How a Custom Pimcore Solution Made Way for Seamless Asset Management in the Face of Complexity

We partnered with Corteva Agriscience, a leader in agribusiness, and helped them seamlessly manage a complex and highly diverse set of digital assets. We provided a custom and centralized Digital Asset Management (DAM) solution, leveraging Pimcore, to streamline bulk uploads, enhance the front end, and implement robust access controls.

Highlights:

  • Streamlined Bulk Upload with Smart Approval System
  • Redesigned Frontend for Improved User Experience
  • Robust Category & Access Control Management
  • Role-Based Functionality Access
  • Secure Link Sharing with Granular Access Controls
  • Version Control for Tracking Asset Changes
  • User Alert System for Stakeholder Notifications
  • Streamlined Multi-Layered Approval Process

Cloud-Based Platform Development for a Virtual Reality Gaming Company, USA

We developed a cloud-based platform using our patent-pending compression algorithm to create better escape rooms, simulations and better access to virtual reality (VR) for users.

Highlights:

  • UI was built for VR Headset for which two exclusive apps were developed – Abstract VR app and Abstract Streamer app
  • Substantial access to VR is achieved by pairing cloud computing competence with immersive content.
  • No expensive hardware is involved.

Digitization of Container Management and Tracking for a European Shipping and Logistics Leader

Our customer is a global enterprise in shipping and logistics company from Europe. They were facing difficulty in managing containers, their status and spacing. They wanted a solution that solves all three problems and wanted to increase their performance.

Highlights:

  • Our customer wanted a container tracking process for their large and complex organizational structure. They lacked visibility of where their containers were and how they were doing.
  • The project created a digital platform to solve the problem of inefficient and costly container reassignment.
  • Embitel’s solution reduced waiting time for drivers, more savings by avoiding extra fees for containers, and increased efficiency in their operations.

Development of an Automotive Ecommerce Solution on Magento 2 Commerce Cloud for a Leading Asian Bank

We developed a state-of-the-art automotive digital commerce platform for a leading banking institution from Asia. The platform, that facilitated online auction or pre-used vehicles, was setup, in less than 6 months.

Highlights:

  • Magento Commerce Cloud, by Adobe to develop the end to end solution.
  • Segregation of Customer Journey based on Business and Individual Profile.
  • Secure integration with customer organisation’s lending system.

Dealers Store for a Leading Bank in Asia

We developed an ecommerce portal for dealers to list their catalogue and offers.

Highlights:

  • Dealers are given their own interface on PIMCore to manage the header, footer, banners, etc.
  • Easily on-board new sellers and setup their e-Store with just few clicks
  • Admin can configure Access Control List to give required permissions to dealer specific content

Curated Marketplace for a Leading Financial Services Provider

We developed a multi-million catalog marketplace for a leading bank in Asia.

Highlights:

  • Developed on Magento 2 Enterprise, the solution is hosted on self-managed infrastructure of the bank
  • Rich product content with integration with FlixMedia
  • Efficient storage and management of multi-media content and digital assets using Digital Asset Management (DAM) Solutions

Magento 2.0 marketplace development for India’s leading financial services provider

One of India’s renowned financing solutions companies had a unique model—sale of consumer products from various vendors, accompanied by financing options, and separate portal for customer registrations. We developed a customized marketplace on Magento 2 to suit their needs.

Redesigning existing Magento customizations and Digital Marketing Services for DelightFoods.com

Bug fixing, web store performance improvement and implementation of an order fulfilment system for this marketplace for local food specialties on Magento 1.9 led to a 10x increase in number of transactions and improved customer experience.

Managed IT Services Success Story – Malabar Gold & Diamonds

This renowned precious jewelry brand required extensive custom feature development such as dynamic pricing, pick up from store, integration with marketplaces, and the ability to offer frequent promotions. Malabar Gold has also opted for IT management services with Embitel.

SayFix Mobile App Development | Powered by Magento ecommerce

We developed a mobile app on Magento Android SDK for a hyperlocal household services provider in a short span of 2 months. Ina few months, the business catered to over 12,000 customers with over 90% repeat customers.

hybris multi-channel and Omni channel implementation for various brands of a leading Indian retail multi-sector conglomerate

This project involved using hybris to develop an efficient backend to manage webstores of multiple brands across multiple channels with omnichannel capabilities. The result: a consistent and seamless shopping experience.

iAssure – an enterprise mobile app for Tata Trent

As one of India’s largest multi-sector retailers, Tata Trent sought efficiency in business operations through digital transformation. We’ve developed an enterprise mobile app for easier vendor inspection within Tata Trent and integrated it with their legacy systems.

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