About the Customer:
Our customer is an international developer, manufacturer, and distributor of power tools. It has been recognized for its best-selling chainsaw brand since 1971. The company serves a diverse clientele, including professional forestry, agriculture, landscape maintenance and construction.
Business Challenge:
The customer wanted to deliver an exceptional retail platform to their retailers, distributors, and end users.
However, they faced significant challenges in integrating local workflows across multiple countries. They required a modular and scalable platform that ensured high availability, compatibility across various devices, and the ability to operate in multiple languages tailored to specific local markets.
Embitel Solution:
We utilised a robust tech stack to address these challenges.
Our solution involved:
- Providing strategic consulting and developing a comprehensive concept-based solution.
- Creating a specialised retail ecommerce platform designed to meet the unique needs of their business model.
- Rolling out the platform across multiple countries, ensuring it was tailored to local workflows and requirements.
- Offering ongoing support with feature enhancements to adapt to evolving market demands.
Embitel Impact:
- An expanded customer base, allowing for increased market penetration.
- A notable increase in revenue driven by improved user experience and accessibility.
- Reduced operating costs through streamlined processes and efficient platform management.
